• 

  Reception

  

  Please bring your baggage directly to the ABC counter in the arrival lobby and present this page to the staff (or provide the coupon code).

• 

  Deposit

  

  Please fill in the necessary items on the delivery slip. It will be smooth if you check the postal code and address of your accommodation in advance.

• 

  Delivery

  

  We will deliver your baggage to the designated location. Same-day delivery is also possible.
  Click here for operation time.

  Same-day delivery area depends on the airport used.

• 

  Receipt

  

  Please pick up your baggage at your hotel or accommodation.

Application

• 【For customers who want to deliver baggage from the accommodation to the airport】

  Please note that for delivery from your accommodation to the airport, you must make a reservation with JALABC 3 days in advance. Please call the JALABC Call Center for airport reservations and inquiries.

  Click here for operatioin time.

• JALABC Call Center

  Toll free
  
  Via celluular phones

  【Business Hours】
  10:00~17:00
  Change of business hours at call centers and airport counters and temporary closure
  

Prohibited Items

Please be aware that the following items cannot be accepted:

• 

  Fragile items

• 

  Fresh produce

• 

  Dangerous items/Explosive materials

• 

  Luggage that contains liquids

  (includes alcohol and condiments)

• 

  Precision equipment

• 

  Luggage that has not been properly sealed

• 

  Musical instruments

• 

  Paintings or other works of art

Items Restricted from Aircrafts

Please be aware that the following items cannot be accepted as they are restricted from transport on aircrafts. This is applicable since our service also utilizes aircrafts to deliver your luggage.

• Deposit

  

  Please bring your baggage directly to the ABC counter in the arrival lobby and present this page to the staff (or provide the coupon code).

• Receipt/payment

  

  Please pick up your baggage and pay at the counter where you left it.