Pocket WiFi rental service

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Pocket Wi-Fi rental service (for use only in Japan)

JAL ABC WiFi rental merits

POINT. 1

The assurance of a data communication fee only

There are absolutely no other fees, such as a rental fee or airport drop off fee.

POINT. 2

Device pick-up and return at Japan's three main airports

You can pick up/return the device at major international airports:Narita ,Haneda(international terminal),Kansai.

POINT. 3

Earn United and Delta mileage

Every 100 yen you spend earns you two JAL miles.

How to Use

STEP1Application / Pick-up

Application/Pick-up

Make your request for a Pocket Wi-Fi rental at an ABC counter located in the arrivals lobbies of the following airports:

【Reception Counters】

  • Narita International Airport Terminal1 Arrival Lobby(MAP)
  • Narita International Airport Terminal2 Arrival Lobby (MAP
  • Haneda Airport(International) Arrival Lobby(MAP
  • Kansai International Airport Arrival Lobby(MAP

You can also make Pocket Wi-Fi rental reservations in advance.

Make your reservations via the Internet

Apply by Telephone+81-3-3545-1143

Business Hours:
(Weekdays) 9:00am~6:00pm
(Holidays) 9:00am~5:00pm

STEP2Use your device

Please enjoy the convenience of using a rented Pocket WiFi during your trip.

Use your device

STEP3Return and Payment

Return the device to the JALABC departure counter at the airport and pay your bill. You can pay by credit card or with cash(JPY).

【Reception Counters】

  • Narita International Airport Terminal1 Departure Lobby(MAP)
  • Narita International Airport Terminal2 Departure Lobby (MAP
  • Haneda Airport(International) Departure Lobby(MAP
  • Kansai International Airport Departure Lobby(MAP
Return and Payment

Plans

WiFi router type

WiFi router type

Rental Fee :none

Data communication fee (Packet communication fee):

day~ (tax included)
1,290JPY

USB type

USB type

Rental Fee :none

Data communication fee (Packet communication fee):

day~ (tax included)
980JPY

Usage fees (various fees)

Type Airport pick-up fee Rental fee Extended warrantee fee(option) Cancellation fee※
WiFi router none none 210JPY/day 1,000円/device
USB none none 210JPY/day 1,000円/device

※A 1,000 yen fee will be charged if a reservation for a Pocket WiFi rental is cancelled within three days before the first day of the scheduled rental.

Payment Methods

You can choose one of the following payment methods.
※Please make payment at time of return using either cash (Japanese yen) or credit card.

  • Cash(JPY)

    Cash(JPY)

  • Credit Card

    Credit Card

Credit cards that are accepted

  • JCB
  • VISA
  • MasterCard
  • AmericanExpress
  • DinersClub
  • UnionPay

Option

Convenient optional services for even easier Internet while traveling

Option1

Portable Chargers Rental

Portable Chargers Rental

Rent a compact portable charger and eliminate worrying about the Pocket WiFi as well as your smartphone running out of charge. In addition to the Pocket WiFi, you can use it to charge your smartphone, tablet, and other devices.

day
210JPY
Option2

Loss & Damage Waiver

Good Extended Warranty

In the event of partial or complete damage, loss, theft, etc., or technical trouble, 70% of the cost to fix or replace the device will be deducted from the fee you will be required to pay.

day
210JPY

Pick-Up/Return Counters

Caution

Our set rate Pocket WiFi (data communication) rental basically provides enough data for use. However, there may be times when users of large amounts of data within a short time period will face data restrictions in order to maintain network quality and provide fair waveband use. Please refrain as much as possible from activities including watching videos, using videotelephone applications, downloading large files, and playing online games.

FAQ

Q.

Please tell us what items you will need when renting the Pocket WiFi.

A.

When renting out a Pocket WiFi, JAL ABC counter staff will check your ID (passport, etc.) and credit card.

Q.

Is the Loss & Damage Waiver required?

A.

It is made available as an option. The fee for the Loss & Damage Waiver is 210 yen per day per device (not subject to tax). We recommend that you purchase the Loss & Damage Waiver since a maximum of 70% of the cost to replace the device due to theft or loss will be deducted from the fee you will be required to pay.

Q.

Is it possible to pay using foreign currency?

A.

No, it is not possible to make a payment using foreign currency. Only cash (Japanese yen) or credit cards are accepted for payment.

Q.

Can I rent a Pocket WiFi even if I don't have a credit card?

A.

You will not be able to rent a Pocket Wi-Fi if you do not have a credit card. Please understand this in advance.

Q.

What should I do if the Pocket WiFi device was lost?

A.

Immediately contact our call center by telephone.
【JALABC Call Center】 0120-086-072
Business Hours (Weekdays)9:00am~6:00pm  (Holidays) 9:00am~5:00pm

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