Sending luggage to the airport
Enjoy your final day sending luggage to airport!
How to Use
STEP1Reservations
Reservation by telephone or via the Internet are required in advance.
If you have coupon,click here.
STEP2Drop off your luggage
On the specified date (during the specified time frame), a driver will come to pick up your luggage. The driver will give you a copy of the delivery slip. Since you will need it to pick up your luggage at the airport, please be careful not to lose it.
STEP3Pick up your luggage at the airport
Please present the copy of your delivery slip and pick up your luggage at the airport.
Various types of carton box are available.
For further particulars, please apply to counter staff.
Reservations are made by telephone or via the Internet.
Toll Free+81-120-919-120
Via cellular phones+81-3-3545-1131
【Business Hours】10:00~17:00
Required information for sending to the airport
【Departure Information】
- ■Date of departure
- ■Departing flight (name of airline and flight number)
- ■Airport (including terminal name)
- ■Name of person picking up the luggage (passenger name)
【Luggage Information】
- ■Number of items
- ■Type of baggage (for example: suitcase, skis, golf bag, cardboard box, etc.)
- ■Size (the sum of its height, width, and depth) and weight
Delivery Charge
The delivery rate varies according to size (the sum of its height, width, and depth) and weight.
One piece of luggage may have a maximum total size (the sum of its height, width, and depth) of 240 cm and weight of 50 kg or less.
The 140 cm rate will be applied to golf bags and the 160 cm rate will be applied to skis and snowboards.
※The size and weight limits for one piece of luggage at Kansai International Airport are 160 cm (the sum of its height, width, and depth) and 30 kg.
We will start discount of the internet application about airport delivery service.（100JPY/piece Discount）
※regular size（within 30kg, or the sum of its height, width, and depth is within 160cm) only
to Narita International Airport
|
size 140 |
size 160 |
size 180 |
size 220 |
size 240 |
|
|---|---|---|---|---|---|
| Hokkaido | ¥3,100 | ¥3,170 | ¥4,170 | ¥5,320 | ¥6,890 |
| Northern Tohoku （Aomori, Akita, Iwate） |
¥2,750 | ¥2,850 | ¥3,740 | ¥4,920 | ¥6,400 |
| Southern Tohoku （Miyagi, Yamagata, Fukushima） |
¥2,640 | ¥2,730 | ¥3,430 | ¥4,550 | ¥5,980 |
| Kanto （Tokyo, Kanagawa, Chiba, Saitama, Gunma, Tochigi, Ibaraki） |
¥2,640 | ¥2,730 | ¥3,430 | ¥4,550 | ¥5,980 |
| Koshinetsu （Yamanashi, Nagano, Niigata） |
¥2,640 | ¥2,730 | ¥3,430 | ¥4,550 | ¥5,980 |
| Tokai （Aichi, Gifu, Mie, Shizuoka） |
¥2,640 | ¥2,730 | ¥3,430 | ¥4,550 | ¥5,980 |
| Hokuriku （Ishikawa, Toyama, Fukui） |
¥2,640 | ¥2,730 | ¥3,430 | ¥4,550 | ¥5,980 |
| Kansai （Osaka, Kyoto, Shiga, Nara, Hyogo, Wakayama） |
¥2,750 | ¥2,850 | ¥3,540 | ¥4,660 | ¥6,080 |
| Chugoku （Okayama, Hiroshima, Yamaguchi, Tottori, Shimane） |
¥2,870 | ¥2,950 | ¥3,750 | ¥4,890 | ¥6,560 |
| Shikoku （Kagawa, Tokushima, Kochi, Ehime） |
¥2,870 | ¥2,950 | ¥3,850 | ¥5,020 | ¥6,680 |
| Kyushu（Fukuoka, Oita, Miyazaki, Kumamoto, Nagasaki, Saga, Kagoshima） | ¥3,100 | ¥3,170 | ¥3,970 | ¥5,220 | ¥6,890 |
| Okinawa | ¥4,490 | ¥4,820 | No handling | No handling | No handling |
| Hokkaido | |
|---|---|
| size 140 | ¥3,100 |
| size 160 | ¥3,170 |
| size 180 | ¥4,170 |
| size 220 | ¥5,320 |
| size 240 | ¥6,890 |
| Northern Tohoku （Aomori, Akita, Iwate） |
|
|---|---|
| size 140 | ¥2,750 |
| size 160 | ¥2,850 |
| size 180 | ¥3,740 |
| size 220 | ¥4,920 |
| size 240 | ¥6,400 |
| Southern Tohoku （Miyagi, Yamagata, Fukushima） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,430 |
| size 220 | ¥4,550 |
| size 240 | ¥5,980 |
| Kanto （Tokyo, Kanagawa, Chiba, Saitama, Gunma, Tochigi, Ibaraki） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,430 |
| size 220 | ¥4,550 |
| size 240 | ¥5,980 |
| Koshinetsu （Yamanashi, Nagano, Niigata） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,430 |
| size 220 | ¥4,550 |
| size 240 | ¥5,980 |
| Tokai （Aichi, Gifu, Mie, Shizuoka） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,430 |
| size 220 | ¥4,550 |
| size 240 | ¥5,980 |
| Hokuriku （Ishikawa, Toyama, Fukui） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,430 |
| size 220 | ¥4,550 |
| size 240 | ¥5,980 |
| Kansai （Osaka, Kyoto, Shiga, Nara, Hyogo, Wakayama） |
|
|---|---|
| size 140 | ¥2,750 |
| size 160 | ¥2,850 |
| size 180 | ¥3,540 |
| size 220 | ¥4,660 |
| size 240 | ¥6,080 |
| Chugoku （Okayama, Hiroshima, Yamaguchi, Tottori, Shimane） |
|
|---|---|
| size 140 | ¥2,870 |
| size 160 | ¥2,950 |
| size 180 | ¥3,750 |
| size 220 | ¥4,890 |
| size 240 | ¥6,560 |
| Shikoku （Kagawa, Tokushima, Kochi, Ehime） |
|
|---|---|
| size 140 | ¥2,870 |
| size 160 | ¥2,950 |
| size 180 | ¥3,850 |
| size 220 | ¥5,020 |
| size 240 | ¥6,680 |
| Kyushu （Fukuoka, Oita, Miyazaki, Kumamoto, Nagasaki, Saga, Kagoshima） |
|
|---|---|
| size 140 | ¥3,100 |
| size 160 | ¥3,170 |
| size 180 | ¥3,970 |
| size 220 | ¥5,220 |
| size 240 | ¥6,890 |
| Okinawa | |
|---|---|
| size 140 | ¥4,490 |
| size 160 | ¥4,820 |
| size 180 | No handling |
| size 220 | No handling |
| size 240 | No handling |
to Haneda Airport
|
size 140 |
size 160 |
size 180 |
size 220 |
size 240 |
|
|---|---|---|---|---|---|
| Hokkaido | ¥3,100 | ¥3,170 | ¥4,170 | ¥5,320 | ¥6,890 |
| Northern Tohoku （Aomori, Akita, Iwate） |
¥2,750 | ¥2,850 | ¥3,740 | ¥4,920 | ¥6,400 |
| Southern Tohoku （Miyagi, Yamagata, Fukushima） |
¥2,640 | ¥2,730 | ¥3,430 | ¥4,550 | ¥5,980 |
| Kanto （Tokyo, Kanagawa, Chiba, Saitama, Gunma, Tochigi, Ibaraki） |
¥2,640 | ¥2,730 | ¥3,430 | ¥4,550 | ¥5,980 |
| Koshinetsu （Yamanashi, Nagano, Niigata） |
¥2,640 | ¥2,730 | ¥3,430 | ¥4,550 | ¥5,980 |
| Tokai （Aichi, Gifu, Mie, Shizuoka） |
¥2,640 | ¥2,730 | ¥3,430 | ¥4,550 | ¥5,980 |
| Hokuriku （Ishikawa, Toyama, Fukui） |
¥2,640 | ¥2,730 | ¥3,430 | ¥4,550 | ¥5,980 |
| Kansai （Osaka, Kyoto, Shiga, Nara, Hyogo, Wakayama） |
¥2,750 | ¥2,850 | ¥3,540 | ¥4,660 | ¥6,080 |
| Chugoku （Okayama, Hiroshima, Yamaguchi, Tottori, Shimane） |
¥2,870 | ¥2,950 | ¥3,750 | ¥4,890 | ¥6,560 |
| Shikoku （Kagawa, Tokushima, Kochi, Ehime） |
¥2,870 | ¥2,950 | ¥3,850 | ¥5,020 | ¥6,680 |
| Kyushu（Fukuoka, Oita, Miyazaki, Kumamoto, Nagasaki, Saga, Kagoshima） | ¥3,100 | ¥3,170 | ¥3,970 | ¥5,220 | ¥6,890 |
| Okinawa | ¥4,490 | ¥4,820 | No handling | No handling | No handling |
| Hokkaido | |
|---|---|
| size 140 | ¥3,100 |
| size 160 | ¥3,170 |
| size 180 | ¥4,170 |
| size 220 | ¥5,320 |
| size 240 | ¥6,890 |
| Northern Tohoku （Aomori, Akita, Iwate） |
|
|---|---|
| size 140 | ¥2,750 |
| size 160 | ¥2,850 |
| size 180 | ¥3,740 |
| size 220 | ¥4,920 |
| size 240 | ¥6,400 |
| Southern Tohoku （Miyagi, Yamagata, Fukushima） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,430 |
| size 220 | ¥4,550 |
| size 240 | ¥5,980 |
| Kanto （Tokyo, Kanagawa, Chiba, Saitama, Gunma, Tochigi, Ibaraki） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,430 |
| size 220 | ¥4,550 |
| size 240 | ¥5,980 |
| Koshinetsu （Yamanashi, Nagano, Niigata） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,430 |
| size 220 | ¥4,550 |
| size 240 | ¥5,980 |
| Tokai （Aichi, Gifu, Mie, Shizuoka） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,430 |
| size 220 | ¥4,550 |
| size 240 | ¥5,980 |
| Hokuriku （Ishikawa, Toyama, Fukui） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,430 |
| size 220 | ¥4,550 |
| size 240 | ¥5,980 |
| Kansai （Osaka, Kyoto, Shiga, Nara, Hyogo, Wakayama） |
|
|---|---|
| size 140 | ¥2,750 |
| size 160 | ¥2,850 |
| size 180 | ¥3,540 |
| size 220 | ¥4,660 |
| size 240 | ¥6,080 |
| Chugoku （Okayama, Hiroshima, Yamaguchi, Tottori, Shimane） |
|
|---|---|
| size 140 | ¥2,870 |
| size 160 | ¥2,950 |
| size 180 | ¥3,750 |
| size 220 | ¥4,890 |
| size 240 | ¥6,560 |
| Shikoku （Kagawa, Tokushima, Kochi, Ehime） |
|
|---|---|
| size 140 | ¥2,870 |
| size 160 | ¥2,950 |
| size 180 | ¥3,850 |
| size 220 | ¥5,020 |
| size 240 | ¥6,680 |
| Kyushu （Fukuoka, Oita, Miyazaki, Kumamoto, Nagasaki, Saga, Kagoshima） |
|
|---|---|
| size 140 | ¥3,100 |
| size 160 | ¥3,170 |
| size 180 | ¥3,970 |
| size 220 | ¥5,220 |
| size 240 | ¥6,890 |
| Okinawa | |
|---|---|
| size 140 | ¥4,490 |
| size 160 | ¥4,820 |
| size 180 | No handling |
| size 220 | No handling |
| size 240 | No handling |
to Kansai International Airport
|
size 140 |
size 160 |
|
|---|---|---|
| Hokkaido | ¥3,450 | ¥3,500 |
| Northern Tohoku （Aomori, Akita, Iwate） |
¥2,990 | ¥3,060 |
| Southern Tohoku （Miyagi, Yamagata, Fukushima） |
¥2,870 | ¥2,950 |
| Kanto （Tokyo, Kanagawa, Chiba, Saitama, Gunma, Tochigi, Ibaraki） |
¥2,750 | ¥2,850 |
| Koshinetsu （Yamanashi, Nagano, Niigata） |
¥2,750 | ¥2,850 |
| Tokai （Aichi, Gifu, Mie, Shizuoka） |
¥2,640 | ¥2,730 |
| Hokuriku （Ishikawa, Toyama, Fukui） |
¥2,640 | ¥2,730 |
| Kansai （Osaka, Kyoto, Shiga, Nara, Hyogo, Wakayama） |
¥2,640 | ¥2,730 |
| Chugoku （Okayama, Hiroshima, Yamaguchi, Tottori, Shimane） |
¥2,640 | ¥2,730 |
| Shikoku （Kagawa, Tokushima, Kochi, Ehime） |
¥2,640 | ¥2,730 |
| Kyushu（Fukuoka, Oita, Miyazaki, Kumamoto, Nagasaki, Saga, Kagoshima） | ¥2,750 | ¥2,850 |
| Okinawa | ¥4,490 | ¥4,820 |
| Hokkaido | |
|---|---|
| size 140 | ¥3,450 |
| size 160 | ¥3,500 |
| Northern Tohoku （Aomori, Akita, Iwate） |
|
|---|---|
| size 140 | ¥2,990 |
| size 160 | ¥3,060 |
| Southern Tohoku （Miyagi, Yamagata, Fukushima） |
|
|---|---|
| size 140 | ¥2,870 |
| size 160 | ¥2,950 |
| Kanto （Tokyo, Kanagawa, Chiba, Saitama, Gunma, Tochigi, Ibaraki） |
|
|---|---|
| size 140 | ¥2,750 |
| size 160 | ¥2,850 |
| Koshinetsu （Yamanashi, Nagano, Niigata） |
|
|---|---|
| size 140 | ¥2,750 |
| size 160 | ¥2,850 |
| Tokai （Aichi, Gifu, Mie, Shizuoka） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| Hokuriku （Ishikawa, Toyama, Fukui） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| Kansai （Osaka, Kyoto, Shiga, Nara, Hyogo, Wakayama） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| Chugoku （Okayama, Hiroshima, Yamaguchi, Tottori, Shimane） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| Shikoku （Kagawa, Tokushima, Kochi, Ehime） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| Kyushu （Fukuoka, Oita, Miyazaki, Kumamoto, Nagasaki, Saga, Kagoshima） |
|
|---|---|
| size 140 | ¥2,750 |
| size 160 | ¥2,850 |
| Okinawa | |
|---|---|
| size 140 | ¥4,490 |
| size 160 | ¥4,820 |
to Chubu Centrair International Airport
|
size 140 |
size 160 |
size 180 |
size 220 |
size 240 |
|
|---|---|---|---|---|---|
| Hokkaido | ¥3,210 | ¥3,280 | ¥4,270 | ¥5,520 | ¥7,190 |
| Northern Tohoku （Aomori, Akita, Iwate） |
¥2,870 | ¥2,950 | ¥4,060 | ¥5,240 | ¥6,720 |
| Southern Tohoku （Miyagi, Yamagata, Fukushima） |
¥2,750 | ¥2,850 | ¥3,730 | ¥4,880 | ¥6,290 |
| Kanto （Tokyo, Kanagawa, Chiba, Saitama, Gunma, Tochigi, Ibaraki） |
¥2,640 | ¥2,730 | ¥3,620 | ¥4,770 | ¥6,180 |
| Koshinetsu （Yamanashi, Nagano, Niigata） |
¥2,640 | ¥2,730 | ¥3,620 | ¥4,770 | ¥6,180 |
| Tokai （Aichi, Gifu, Mie, Shizuoka） |
¥2,640 | ¥2,730 | ¥3,620 | ¥4,770 | ¥6,180 |
| Hokuriku （Ishikawa, Toyama, Fukui） |
¥2,640 | ¥2,730 | ¥3,620 | ¥4,770 | ¥6,180 |
| Kansai （Osaka, Kyoto, Shiga, Nara, Hyogo, Wakayama） |
¥2,640 | ¥2,730 | ¥3,620 | ¥4,770 | ¥6,180 |
| Chugoku （Okayama, Hiroshima, Yamaguchi, Tottori, Shimane） |
¥2,750 | ¥2,850 | ¥3,730 | ¥4,880 | ¥6,290 |
| Shikoku （Kagawa, Tokushima, Kochi, Ehime） |
¥2,750 | ¥2,850 | ¥3,840 | ¥4,990 | ¥6,400 |
| Kyushu（Fukuoka, Oita, Miyazaki, Kumamoto, Nagasaki, Saga, Kagoshima） | ¥2,870 | ¥2,950 | ¥3,840 | ¥4,990 | ¥6,400 |
| Okinawa | ¥4,490 | ¥4,820 | No handling | No handling | No handling |
| Hokkaido | |
|---|---|
| size 140 | ¥3,210 |
| size 160 | ¥3,280 |
| size 180 | ¥4,270 |
| size 220 | ¥5,520 |
| size 240 | ¥7,190 |
| Northern Tohoku （Aomori, Akita, Iwate） |
|
|---|---|
| size 140 | ¥2,870 |
| size 160 | ¥2,950 |
| size 180 | ¥4,060 |
| size 220 | ¥5,240 |
| size 240 | ¥6,720 |
| Southern Tohoku （Miyagi, Yamagata, Fukushima） |
|
|---|---|
| size 140 | ¥2,750 |
| size 160 | ¥2,850 |
| size 180 | ¥3,730 |
| size 220 | ¥4,880 |
| size 240 | ¥6,290 |
| Kanto （Tokyo, Kanagawa, Chiba, Saitama, Gunma, Tochigi, Ibaraki） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,620 |
| size 220 | ¥4,770 |
| size 240 | ¥6,180 |
| Koshinetsu （Yamanashi, Nagano, Niigata） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,620 |
| size 220 | ¥4,770 |
| size 240 | ¥6,180 |
| Tokai （Aichi, Gifu, Mie, Shizuoka） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,620 |
| size 220 | ¥4,770 |
| size 240 | ¥6,180 |
| Hokuriku （Ishikawa, Toyama, Fukui） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,620 |
| size 220 | ¥4,770 |
| size 240 | ¥6,180 |
| Kansai （Osaka, Kyoto, Shiga, Nara, Hyogo, Wakayama） |
|
|---|---|
| size 140 | ¥2,640 |
| size 160 | ¥2,730 |
| size 180 | ¥3,620 |
| size 220 | ¥4,770 |
| size 240 | ¥6,180 |
| Chugoku （Okayama, Hiroshima, Yamaguchi, Tottori, Shimane） |
|
|---|---|
| size 140 | ¥2,750 |
| size 160 | ¥2,850 |
| size 180 | ¥3,730 |
| size 220 | ¥4,880 |
| size 240 | ¥6,290 |
| Shikoku （Kagawa, Tokushima, Kochi, Ehime） |
|
|---|---|
| size 140 | ¥2,750 |
| size 160 | ¥2,850 |
| size 180 | ¥3,840 |
| size 220 | ¥4,990 |
| size 240 | ¥6,400 |
| Kyushu （Fukuoka, Oita, Miyazaki, Kumamoto, Nagasaki, Saga, Kagoshima） |
|
|---|---|
| size 140 | ¥2,870 |
| size 160 | ¥2,950 |
| size 180 | ¥3,840 |
| size 220 | ¥4,990 |
| size 240 | ¥6,400 |
| Okinawa | |
|---|---|
| size 140 | ¥4,490 |
| size 160 | ¥4,820 |
| size 180 | No handling |
| size 220 | No handling |
| size 240 | No handling |
The size and weight limits for one piece of luggage at Kansai International Airport are 160 cm (the sum of its height, width, and depth) and 30 kg.
Limits of Size and Weight
How luggage size is measured
The size of one piece of luggage is the sum of its height, width, and depth (in cms).
Golf bags fall under the 140 cm size category. Skis and snowboards fall under to 160 cm size category
- A
- B
- C
- Dimensions of Luggage
Size Table
| Size | Dimensions of Luggage | Weight |
|---|---|---|
| Size 140 | Within 140cm | Up to 25kg |
| Size 160 | Within 160cm | Up to 30kg |
| Size 180 | Within 180cm | Up to 40kg |
| Size 220 | Within 220cm | Up to 45kg |
| Size 240 | Within 240cm | Up to 50kg |
Carton Box
We sell 4 types of carton box.
Each size and price are as follows.
| purchase counter |
≪JALABC Delivery Counters≫ Narita International Airport, Haneda airport terminal3, Chubu Centrair, Kansai International Airtport |
|---|
| Size（mm） | Price /piece |
|
|---|---|---|
| S （C-8） |
398×218×177 | 310JPY |
| M （C-10） |
448×290×266 | 410JPY |
| L （C-12） |
548×318×327 | 460JPY |
| LL （C-15） |
648×413×411 | 590JPY |
Editorial supervision of the Japan Airlines "FRAGILE CONTAINER"
We developed exclusive original carton box for the purpose of the protection of the flight luggage with Japan Airlines. The fragile container has handles on both sides which is easy for carring.
（For breakable articles or high class bags etc.）
size:650×400×460（mm）
| Price | 3,300JPY |
|---|---|
| purchase counter |
JALABC Delivery Counters （Departure Lobby） ●Haneda airport terminal3 ●Chubu Centrair ●Kansai International Airtport |
Baggage Wrapping Service
This service allows you to wrap your luggage to protect water, scratches and theft etc.
| Wrapping Charge (per piece) | |
|---|---|
| Medium*1 | 1,000JPY |
| Large*2 | 2,000JPY |
（tax included）
*1 Medium size : The sum of the three sides is within 160 cm
*2 Large size: The sum of the three sides is within 240 cm
(The maximum length of one side is within 200 cm.)
■Service Counter
|
Narita International Airport |
JALABC Departure Counter at Departure floor (3F) Business Hours: 7:00~21:00 ＞ MAP |
|---|
*Currently, we also serve the Baggage Wrapping at JALABC Departure Counter in Haneda Airport Terminal 3 for a limited time. (MAP)
Payment Methods
You can choose one of the following payment methods.
Payment in advance
When making a reservation via the Internet, payment is made by credit card.
Payment at airport counter
Cash（JPY）
Credit Card
Electronic money
Credit cards that are accepted
Prohibited Items
Please be aware that the following items cannot be accepted:
Fragile items
Fresh produce
Dangerous items/Explosive materials
Luggage that contains liquids (includes alcohol and condiments)
Precision equipment
Luggage that has not been properly sealed
Musical instruments
Paintings or other works of art
Items Restricted from Aircrafts
Please be aware that the following items cannot be accepted as they are restricted from transport on aircrafts.
This is applicable since our service also utilizes aircrafts to deliver your luggage.
JALABC Airport Counters
Maps for JAL ABC counter and hours of operation can be checked here. We are waiting for you to visit one of our counter located in the departure lobby of each airport where JAL ABC operates.
FAQ
Q.
I cannot bring the copy of the delivery slip to pick up my luggage.
A.
If you are unable to present the copy of the delivery slip, your luggage will be given to you after we identify you using your passport.
Q.
When will my luggage be delivered to the airport?
A.
Your baggage will arrive at the airport on your specified pick up date.
Q.
Is it necessary for the person who made the reservation to be present when the luggage is picked up?
A.
It is possible to have the luggage picked up even if the person who made the reservation is not present by having someone else act on their behalf.
Q.
Is there a limit to the amount of luggage that I can send?
A.
Please contact our call center if you have 10 or more pieces of luggage to be picked up at the same pick up location.
Q.
Is it possible to deliver my luggage to an airport overseas?
A.
It is not possible to deliver luggage to an airport overseas. Baggage can only be delivered to Narita International Airport, Haneda International Passenger Terminal, Chubu Centrair International Airport, or Kansai International Airport.
Application
Reservations are made by telephone or via the Internet.
Make your reservations via the Internet
Toll Free+81-120-919-120
Via cellular phones+81-3-3545-1131
【Business Hours】10:00~17:00
Other Japan "Hands-Free Travel" Services