No hidden fees such as operation fees or Airport pick-up fees.
You can pick up/return the device at major international airports:Narita ,Haneda(terminal3),Kansai.
Every 100 yen you spend earns you two JAL miles.
Make your request for a Mobile Phone rental at an ABC counter located in the arrivals lobbies of the following airports:
Make your reservations via the Internet
Apply by Telephone+81-3-3545-1143
Please enjoy the convenience of using a rented Mobile phone during your trip.Uniform fee for domestic(within Japan) and international calls, whether you are calling a mobile phone or land-line phone. You can also check how much you have used the phone to place calls.
Return the device to the JALABC departure counter at the airport and pay your bill. You can pay by credit card or with cash(JPY).
※When you pick up the device of ”unlimited calls plan” at the counter, you can pay the bill.
A simply priced, secure rental service with no extra fees at all
Select from three plan types which include calls only and plans which include data communication.
|Plan||Rental fee（/day）||Call Charge（/min)||Device||Call Type||Internet|
|Domestic(within Japan) calls||International calls|
|Unlimited calls plan||500JPY||-||Smartphone||○||×||×|
Domestic (within Japan) calls ONLY. Please note that it is NOT available for the data communication.
You can choose one of the following payment methods.
※Please make payment at time of return using either cash (Japanese yen) or credit card.
Call charge of type A and B are calculated by multiplying the price per minute by the total call time on the timer of the mobile phone you are using (time count calculation). When you return the mobile phone to the JAL ABC counter, payment will be made after checking the talk time and fee.
Rent a compact portable charger and eliminate worrying about the Pocket WiFi as well as your smartphone running out of charge. In addition to the Pocket WiFi, you can use it to charge your smartphone, tablet, and other devices.
In the event of partial or complete damage, loss, theft, etc., or technical trouble, 80% of the cost to fix or replace the device will be deducted from the fee you will be required to pay.
Please tell us what items you will need when renting the Mobile Phone.
When renting out a Mobile Phone, JAL ABC counter staff will check your ID (passport, etc.) and credit card.
Is the extended warranty required?
It is made available as an option. The fee for the Loss & Damage Waiver is 210 yen per day per device (not subject to tax). We recommend that you purchase the Loss & Damage Waiver since a maximum of 80% of the cost to replace the device due to theft or loss will be deducted from the fee you will be required to pay.
Is it possible to pay using foreign currency?
No, it is not possible to make a payment using foreign currency. Only cash (Japanese yen) or credit cards are accepted for payment.
Can I rent a WiFi even if I don't have a credit card?
You will not be able to rent a WiFi if you do not have a credit card. Please understand this in advance.
What should I do if the Mobile Phone device was lost?
Immediately contact our call center by telephone.
【JALABC Call Center】0120-086-072
Business Hours 10:00 ~ 17:00
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