Mobile phones rental service

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Rental mobile phones (for use only in Japan)

JAL ABC Mobile Phone rental merits

POINT. 1

Simple pricing of a rental fee and the charge for a call

No hidden fees such as operation fees or Airport pick-up fees.

POINT. 2

Device pick-up and return at Japan's three main airports

You can pick up/return the device at major international airports:Narita ,Haneda(international terminal),Kansai.

POINT. 3

Earn United and Delta mileage

Every 100 yen you spend earns you two JAL miles.

How to Use

STEP1Application / Pick-up

Application/Pick-up

Make your request for a Mobile Phone rental at an ABC counter located in the arrivals lobbies of the following airports:

【Reception Counters】

  • Narita International Airport Terminal1 Arrival Lobby(MAP)
  • Narita International Airport Terminal2 Arrival Lobby (MAP
  • Haneda Airport(International) Arrival Lobby(MAP
  • Kansai International Airport Arrival Lobby(MAP

You can also make Mobile Phone rental reservations in advance.

Make your reservations via the Internet

Apply by Telephone+81-3-3545-1143

Business Hours:
(Weekdays) 9:00am~6:00pm
(Holidays) 9:00am~5:00pm

STEP2Use your device

Please enjoy the convenience of using a rented Mobile phone during your trip.Uniform fee for domestic(within Japan) and international calls, whether you are calling a mobile phone or land-line phone. You can also check how much you have used the phone to place calls.

Use your device

STEP3Return and Payment

Return the device to the JALABC departure counter at the airport and pay your bill. You can pay by credit card or with cash(JPY).

【Reception Counters】

  • Narita International Airport Terminal1 Departure Lobby(MAP)
  • Narita International Airport Terminal2 Departure Lobby (MAP
  • Haneda Airport(International) Departure Lobby(MAP
  • Kansai International Airport Departure Lobby(MAP
Return and Payment

Charges

A simply priced, secure rental service with no extra fees at all

Plans

Select from four plan types which include calls only and plans which include data communication.

  Rental fee(/day) Call Charge(/min) Call Type E-mail·Internet
Domestic(within Japan) calls International calls
Type-A 255JPY 81JPY × ×
Type-B 255JPY 182JPY ×
Type-C 968JPY 70JPY ×
Type-D 968JPY 162JPY
  • A 1,000 yen fee will be charged if a reservation for a mobile phone rental is cancelled within three days before the first day of the scheduled rental.
  • Domestic(within Japan) and international calls both free of charge.

Devices

AU E10K

AU E10K

AU E07K

AU E07K

Payment Methods

You can choose one of the following payment methods.
※Please make payment at time of return using either cash (Japanese yen) or credit card.

  • Cash(JPY)

    Cash(JPY)

  • Credit Card

    Credit Card

Credit cards that are accepted

  • JCB
  • VISA
  • MasterCard
  • AmericanExpress
  • DinersClub
  • UnionPay

Pick-Up/Return Counters

Caution

About Call Charge

Each call charge is calculated by multiplying the price per minute by the total call time on the timer of the mobile phone you are using (time count calculation). When you return the mobile phone to the JAL ABC counter, payment will be made after checking the talk time and fee.

  • We will round up to the next second of total talk time during fee calculation.
  • As it may take some time to calculate the payment, please come to the counter with time to spare.

Option

Option1

Portable Chargers Rental

Rent a compact portable charger and eliminate worrying about the Pocket WiFi as well as your smartphone running out of charge. In addition to the Pocket WiFi, you can use it to charge your smartphone, tablet, and other devices.

Portable Chargers Rental
day
213JPY
Option2

Loss & Damage Waiver

In the event of partial or complete damage, loss, theft, etc., or technical trouble, 80% of the cost to fix or replace the device will be deducted from the fee you will be required to pay.

day
210JPY

FAQ

Q.

Please tell us what items you will need when renting the Mobile Phone.

A.

When renting out a Mobile Phone, JAL ABC counter staff will check your ID (passport, etc.) and credit card. 

Q.

Is the extended warranty required?

A.

It is made available as an option. The fee for the Loss & Damage Waiver is 210 yen per day per device (not subject to tax). We recommend that you purchase the Loss & Damage Waiver since a maximum of 80% of the cost to replace the device due to theft or loss will be deducted from the fee you will be required to pay.

Q.

Is it possible to pay using foreign currency?

A.

No, it is not possible to make a payment using foreign currency. Only cash (Japanese yen) or credit cards are accepted for payment.

Q.

Can I rent a Pocket WiFi even if I don't have a credit card?

A.

You will not be able to rent a Pocket WiFi if you do not have a credit card. Please understand this in advance.

Q.

What should I do if the Mobile Phone device was lost?

A.

Immediately contact our call center by telephone.
【JALABC Call Center】 0120-086-072
Business Hours (Weekdays)9:00am~6:00pm  (Holidays) 9:00am~5:00pm

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