There are absolutely no other fees, such as a rental fee or airport drop off fee.
You can pick up/return the device at major international airports:Narita ,Haneda(terminal3),Kansai.
Every 100 JPY you spend earns you two JAL miles.
Make your request for your WIFI rental at any of the ABC counters at the following airports. You can also pay the fee when you receive it.
Make your reservations via the Internet
Apply by Telephone+81-3-3545-1143
【Business Hours】9:00~17:00
Please enjoy the convenience of using a rented WiFi during your trip.
Please return the WIFI to the ABC counter at the following airports. If you have not paid the fee at the time of pick up, please pay the fee at the time of return.
Rental Fee :none
Data communication fee:
※Counter stock is limited.
Rental Fee :none
Data communication fee:
Rental Fee :none
Data communication fee :
Type | Airport pick-up fee | Rental fee | Extended warranty fee(option) | Cancellation fee※ |
---|---|---|---|---|
WiFi router | none | none | 210JPY/day | 1,000JPY/device |
USB | none | none | 210JPY/day | 1,000JPY/device |
※If you cancel 3 days prior to the rental date, we will charge JPY1000 as a cancellation fee.
You can choose one of the following payment methods.
Cash(JPY)
Credit Card
Electronic money
Convenient optional services for even easier Internet while traveling
Rent a compact portable charger and eliminate worrying about the WiFi as well as your smartphone running out of charge. In addition to the WiFi, you can use it to charge your smartphone, tablet, and other devices.
In the event of partial or complete damage, loss, theft, etc., or technical trouble, 70% of the cost to fix or replace the device will be deducted from the fee you will be required to pay.
Our set rate WiFi (data communication) rental basically provides enough data for use. However, there may be times when users of large amounts of data within a short time period will face data restrictions in order to maintain network quality and provide fair waveband use. Please refrain as much as possible from activities including watching videos, using videotelephone applications, downloading large files, and playing online games.
Q.
When renting out a Pocket WiFi, JAL ABC counter staff will check your ID (passport, etc.) and credit card.
A.
When you rent a Pocket WiFi, we will check your ID and credit card.
Q.
You will not be able to rent a WiFi if you do not have a credit card. Please understand this in advance.
A.
If you can pay at the time of picking up our WiFi, credit card may not be required.Please inquire for details at the time of picking up.
Q.
Please tell us what items you will need when renting the WiFi.
A.
When renting out a Pocket WiFi, JAL ABC counter staff will check your ID (passport, etc.) and credit card.
Q.
Is the Loss & Damage Waiver required?
A.
It is made available as an option. The fee for the Loss & Damage Waiver is 210 yen per day per device (not subject to tax). We recommend that you purchase the Loss & Damage Waiver since a maximum of 70% of the cost to replace the device due to theft or loss will be deducted from the fee you will be required to pay.
Q.
Is it possible to pay using foreign currency?
A.
No, it is not possible to make a payment using foreign currency. Only cash (Japanese yen) or credit cards are accepted for payment.
Q.
Can I rent a WiFi even if I don't have a credit card?
A.
You will not be able to rent a WiFi if you do not have a credit card. Please understand this in advance.
Q.
What should I do if the WiFi device was lost?
A.
Immediately contact our call center by telephone.
【JALABC Call Center】0120-086-072
Business Hours (Weekdays)9:00am~6:00pm (Holidays) 9:00am~5:00pm
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